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Sebastien Rankin is the Content Marketing Lead and Editor at Lightspeed. He produces content that helps retailers and restaurateurs increase sales, navigate operational challenges and improve their customer service. Connect with him on LinkedIn.
While more and more consumers are turning to online shopping for its convenience, retail spaces are still accountable for the majority...
2018 was a banner year for restaurants in the US. Restaurant sales grew from $825 billion in 2018 to $863 billion in 2019. That growth...
Customer service is the cornerstone of a great restaurant experience, but what does that mean exactly? While each customer’s preferences...
According to a survey from Restaurant Owner, restaurant startup costs can range anywhere between $175,500 and $750,500. That’s a...
The restaurant industry is not for the faint of heart. While passion is the spark that inspires restaurateurs to pursue their dreams,...
While having a passion for food and hospitality is an important part of running a restaurant, you need a lot more than just passion...
On April 21, 2020, Google announced its plans to make it free for merchants to sell on Google. Starting early May, search results on...
If you’ve ever visited a retail store and looked at a product’s price tag, you’ve likely come across a stock keeping unit, commonly...
Forecasting demand is essential for retailers to accurately predict how much of a product they should purchase. The inventory a retailer...
A restaurant’s menu is one of it’s most important sales tools even if it’s oftentimes only quickly glanced at. A Gallop poll...
Inventory control: That is, knowing exactly what products you have on the sales floor and in your stockroom (and how many you have)...
For restaurants, cost of goods sold (COGS) is one of the most important things to measure. Put simply, it’s how much it costs you...
The relationship between your costs and sales is key to running a profitable business. One of the key metrics you should monitor is...
Leasing, renting or buying a restaurant space without a plan is liking walking into a Walmart without a shopping list. You go in for...
When’s the last time you bought something based on recommendations from friends and family? Data suggests that it happens often and...
When Starbucks launched its restaurant loyalty program in 2015,they saw instant growth in sales. Global same-store sales rose 7%,...
For people new to operating a retail store and managing inventory, it can be difficult to understand how barcodes, UPCs and SKUs work...
Chances are that if you’re reading this, you’re interested in procuring goods for your business. If you want to obtain goods from...
Many chefs dream of earning a Michelin star or winning an award from Wine Spectator or the James Beard Foundation. These coveted accolades...
The kitchen is the heart of the restaurant. What comes out of it (and how quickly it comes out) makes or breaks the dining experience...
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