Sebastien Rankin

2018 was a banner year for restaurants in the US. Restaurant sales grew from $825 billion in 2018 to $863 billion in 2019. That growth...

Customer service is the cornerstone of a great restaurant experience, but what does that mean exactly? While each customer’s preferences...

 The restaurant industry is not for the faint of heart. While passion is the spark that inspires restaurateurs to pursue their dreams,...

While having a passion for food and hospitality is an important part of running a restaurant, you need a lot more than just passion...

On April 21, 2020, Google announced its plans to make it free for merchants to sell on Google. Starting early May, search results on...

If you’ve ever visited a retail store and looked at a product’s price tag, you’ve likely come across a stock keeping unit, commonly...

Forecasting demand is essential for retailers to accurately predict how much of a product they should purchase. The inventory a retailer...

A restaurant’s menu is one of it’s most important sales tools even if it’s oftentimes only quickly glanced at. A Gallop poll...

Inventory control: That is, knowing exactly what products you have on the sales floor and in your stockroom (and how many you have)...

For restaurants, cost of goods sold (COGS) is one of the most important things to measure. Put simply, it’s how much it costs you...

The relationship between your costs and sales is key to running a profitable business. One of the key metrics you should monitor is...

When’s the last time you bought something based on recommendations from friends and family? Data suggests that it happens often and...