Public Relations Manager

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Public Relations Manager to join our team in NoAm. You will be responsible for developing, executing and evolving our integrated strategy and managing and directing Lightspeed’s external communications while aligning with our company mission and business strategy in North American markets. 

What you’ll be doing:

• Work closely with the Corporate and Product Communications and Executive teams to create a story-driven PR/Communications program that complements our IR strategy, corporate vision and marketing, brand and product roadmaps
• Help articulate  an inspiring, visionary strategy and point of view for the Lightspeed corporate narrative. 
• Evolve the strategy and collaborate with external agencies to execute on the company’s external PR Program for corporate, investor, and in support of product-related news
• Collaborate with the IR team and external vendors to support IR-related releases around earnings, shareholder communications, or the company 
• Ensure regular and constant cadence of news and company updates to increase awareness among merchants, investors, media, influencer and the general public with a focus on promoting the product roadmap, identifying newsworthy events, developing thought leadership and cultivating Lightspeed’s spokespeople
• Identify and execute on opportunities that build brand and product awareness through key industry influencers
• Develop and execute comprehensive short and long term media relations plans and metrics at local, national and international levels across various platforms in North America
• Maintain, evolve and execute Lightspeed’s corporate issues and crisis management program.
• Identify, cultivate, train and prepare Lightspeed spokespeople (Executives and Industry experts) so they are equipped to drive positive sentiment and brand awareness in the media, industry events (e.g. speaking opportunities) and social media.  
• In association with Lightspeed’s People & Culture, Legal, and IR teams, promote the company’s CSR, ESG and DEI initiatives among key audiences.
• Ensure monthly reporting and metrics are tracked, reported on and shared with key stakeholders to ensure accountability for results.

What you’ll be bringing to the team:

• 5-7 years of communications experience, driving linkages between internal and external communications and brand 
• Track record working across leadership teams to build thought leadership platforms and programs 
• Experience implementing innovative communications strategies with a focus on results 
• Outstanding written, verbal, interview and interpersonal skills
• Highly motivated and adaptable with a demonstrated ability to thrive in a challenging, fast paced and team-oriented environment
• Ability to influence people and facilitate cooperation of internal and external partners
• Ability to understand key performance indicators, both quantitative and qualitative in a compelling way 

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy and healthy:

• Lightspeed share scheme (we are all owners)
• Flexible working policy and unlimited paid time off (yes, you read that right)
• Mental health online platform and counseling & coaching services 
• ​​Health and wellness benefit 
• Private Healthcare
• LinkedIn Learning license (learning is always ongoing)
• Volunteer day to be able to give back to society!

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.