Lightspeed OnSite upgrades
We periodically update our point of sale software to include new features, often those requested by retailers like you.*
Keeping your Lightspeed OnSite installation up-to-date and on the leading edge is easy with the plan.
Emergency support
Lightspeed OnSite Support provides emergency after-hours assistance to customers with a valid Support and Upgrades subscription.
Please Note: All support requests are handled on a prioritized basis and not all support services may be available during these times.
Peace of mind
Your emergencies become ours. Nothing is worse than having something go wrong and having to wait a day to process a Maintenance Plan.
Employee access
Your employees can call support staff or submit a support request with their Lightspeed questions and issues and be assured of receiving expert answers from a trained consultant. This saves you from answering or researching these questions yourself or having to serve as the in-house IT specialist.
Remote database access
Lightspeed OnSite can access your database remotely upon request and troubleshoot or analyze issues when they occur.