Lightspeed Restaurant Review

See real feedback from real customers. From our feature-packed system to our top rated support, onboarding and customer success teams, these are just some of the reasons why Lightspeed remains the #1 POS system among independent restaurateurs worldwide.

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Retail Restaurant

"Product has a lot of depth with many advanced features built in."

"Menu and price adjustments can easily be implemented on the fly through the back end, while daily sales report emails allow me to keep on eye on the restaurant when I am not there."

Rated 5 out of 5

"Lightspeed just works for us everyday we turn it on."

"It handles all our business needs. We love the ease of use, the consistency, the customer support, the simplification of end-of-day 'closing' and the ease of the monthly reports."

Rated 8.6 out of 10

"Outstanding service and experience!"

"We needed a very particular set-up. Two weeks later we were ready to go live. The whole experience with Lightspeed was simply superb and the aftercare and training was excellent."

Rated 4 out of 5

"Easy learning curve for quick launch."

"Lightspeed Restaurant is a great POS. It’s easy to use with a great interface and integrated accounting software. Plus the help menu and videos are actually useful & really work."

Rated 4 out of 5

"Very helpful in streamlining our business."

"Lightspeed is simple to use, and has been a perfect match for our business. We’ve been able to transfer all of our data over, and have been using the software without any issues."

Rated 4 out of 5

"Excellent for growing businesses. I wish we switched sooner!"

"Overall the software is amazing. Our business has tested about 10 different POS systems when I was shopping around. None of them encompass everything like Lightspeed does."

Rated 3.9 out of 5

Talk to a specialist

Just a few of our other notable customers

Looking for a clear comparison?

See why restaurateurs choose Lightspeed for a complete POS solution that not only allows them to run their business, but supports their growth in a way that no other POS provider can.

Main Features		Touchbistro	Tevalis	Untill
Cloud-based Run your restaurant from your mobile device and access all your sales and customer data remotely.	•		•	•
Offline mode with full feature set If your internet goes down, even for extended periods of time, service is uninterrupted and every feature continues to function as usual. Once you regain connection, all your information is synced automatically with no data lost.	•	•	•	•
Free trial accounts Take the POS for a free spin before you commit. No credit card required.	•	•
Tablet & smartphone table-side ordering Bring the POS with you on an iPad or smartphone wherever you go: to the table, terrace, kitchen, market, etc.	•		•	•
Free 1:1 onboarding Get unlimited personalized training at no extra charge.	•	•		•
Free 24/7 support 24/7 phone, email and chat support included with every purchase.	•	•		•
Cloud product & menu control Create, customize and quickly update your menus—and do it all yourself, with no third-party assistance needed.	•		•	•
Fully customizable floor plan Build or change a floor plan to match the exact layout of all your individual service floors. Screen reader support enabled. Build or change a floor plan to match the exact layout of all your individual service floors.	•	•	•
Built-in customizable reports Build and run reports to track your sales, employees and overall performance.	•	•	•	•
Multi-location capabilities that help you grow Reporting, gift cards and menu replication across all locations, from a single platform.	•		•	•
Advanced coursing and table service Fire orders to the kitchen or bar by assigning categories to specific printers, or use partial printing.	•	•	•
Multiple check-splitting options and single-seat checkout Split the bill however your customers choose—by seat, amount, or item—and seamlessly check out one guest at a time.	•	•
Built-in and add-on CRM and loyalty options Track relevant information about your customers to personalize your service and integrate with a loyalty platform with built-in email marketing.	•			•
Self-order menu with kiosk and table service options Let customers place orders themselves with a self-order menu that comes in both kiosk and table mode.	•	•	•
Flexible payment integrations Choose from multiple payment processing options, both integrated and non-integrated—the choice is yours.	•	•	•	•
PMS integration Integrate your PMS into your POS for a seamless customer experience everywhere in your hotel.	•		•	•
Extensive network of integrations Build the perfect POS solution for your business with a huge selection of plug-and-play integrations built in-house or by our trusted partners.	•		•
Ability to go fully paperless Use a digital kitchen display system instead of printing chits, check guests out tableside and send checks by email.	•	•	•	•
Minimal investment in hardware Getting started is cost-efficient with a use-the-hardware-you-have approach. You are not forced to purchase any specialized hardware.	•		•
Local multilingual support teams all over the world Our POS has been trusted by restaurateurs globally for over 10 years, and is backed by experienced local restaurant experts who understand your reality.	•
Supports partial payments Let customers pay however they want, in as many methods they choose.	•	•	•	•

Cloud-based
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Offline mode with full feature set
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Tevalis	•
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Free trial accounts
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Tevalis
Untill

Tablet & smartphone table-side ordering
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Untill	•

Free 1:1 onboarding
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Tevalis
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Free 24/7 support
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Cloud product & menu control
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Touchbistro
Tevalis	•
Untill	•

Fully customizable floor plan
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Touchbistro	•
Tevalis	•
Untill

Built-in customizable reports
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Tevalis	•
Untill	•

Multi-location capabilities that help you grow
	•
Touchbistro
Tevalis	•
Untill	•

Advanced coursing and table service
	•
Touchbistro	•
Tevalis	•
Untill

Multiple check-splitting options and single-seat checkout
	•
Touchbistro	•
Tevalis
Untill

Built-in and add-on CRM and loyalty options
	•
Touchbistro
Tevalis
Untill	•

Self-order menu with kiosk and table service options
	•
Touchbistro	•
Tevalis	•
Untill

Flexible payment integrations
	•
Touchbistro	•
Tevalis	•
Untill	•

PMS integration
	•
Touchbistro
Tevalis	•
Untill	•

Extensive network of integrations
	•
Touchbistro
Tevalis	•
Untill

Ability to go fully paperless
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Touchbistro	•
Tevalis	•
Untill	•

Minimal investment in hardware
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Touchbistro
Tevalis	•
Untill

Local multilingual support teams all over the world
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Touchbistro
Tevalis
Untill

Supports partial payments
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Touchbistro	•
Tevalis	•
Untill	•

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