Lightspeed helped Morty and Bob’s go from street food stand to pop-up to multi-location brand

After finding success on the UK festival circuit, founder Charlie Phillips moved his street food stand to Hackney’s quirky Netil Market. The stand soon morphed into a cafe pop-up, drawing in a motley clientele from the neighbourhood.

As demand grew, queues of hungry Londoners started appearing at Charlie’s door. By 2019 Morty and Bob’s had moved to their first permanent location, nestled beneath the restored railway arches of Coal Drops Yard, King’s Cross.

The transition from humble pop-up to fully fledged restaurant and bar brought growing pains. Not only were they struggling to establish their brand identity, but recruiting and retaining good staff became a difficult and costly process.

Then Morty and Bob’s adopted Lightspeed Restaurant.

Solution

“Unlike other providers, Eposability and Lightspeed understood immediately the challenges we were facing,” says Seb, Morty and Bob’s head of operations. “The Back Office is easy to use, and allows us to easily track our sales metrics and KPIs. That helped us stay on top of things during the transition.”

Lightspeed made training staff became easier “The sleek interface has reduced the amount of time between onboarding someone to getting them familiar with our workflow.”

Now Morty and Bob’s can concentrate on growing their unique brand, and providing the public with top-notch grilled cheese sandwiches, good coffee and stylish cocktails.