Meet the only retail platform you'll ever need

Grow your business and delight shoppers with Lightspeed Retail. Our one-stop commerce platform enables you to sell everywhere and makes retail management a breeze.

Lightspeed interface across multiple devices: iMac, iPad and iPhone

Offer the best retail checkout experience.

Lightspeed Retail has everything you need to delight shoppers at the checkout counter and beyond. Whether you're using a laptop, PC or tablet, Lightspeed Retail lets you stay on top of your sales and customers.

  • Ring up sales at record speed using Quick Keys and an easy search function for locating the right products
  • From credit cards to mobile and contactless payments, Lightspeed Retail enables you to accept all payment types
  • Personalise the customer experience by collecting their details at checkout and adding notes to your sales
  • Get a POS that meets your specific needs with custom fields, along with customisable buttons and receipts

Grow faster with Lightspeed Retail POS

Lightspeed retailers get access to powerful tools that enable them to scale their business quickly. From inventory management and sales to retail analytics and payments, Lightspeed covers all your retail needs under one roof so you can grow and thrive.

Get going fast

Our Retail Specialists will help your add products and configure your POS so you'll get up and running ASAP.

Ring up sales

Loved by staff and customers, Lightspeed Retail makes checkout more efficient.

Increase customer happiness

Keep shoppers happy with built-in features like gift cards, discounts and customer profiles.

Inventory management made easy.

From planning what to sell to tracking and managing your inventory, Lightspeed Retail helps ensure you always have the right merchandise at the right time.

  • Minimise out-of-stocks using reorder points and low stock alerts
  • Get products to your customers with order fulfilment features like click-and-collect and shipping
  • Say goodbye to inventory discrepancies and shrink with built-in inventory counting features
Person sorting clothing inventory, with Lightspeed inventory management interface next to them.
Graphs on Lightspeed Analytics

Make smarter business decisions with sophisticated retail analytics.

Whether you need a high-level view of your business or want to drill down on specific metrics, you can do it all with Lightspeed Retail.

  • Customise the view of your reports to get the exact data you need
  • Identify your top employees and surface coaching opportunities using staff performance reports
  • Improve customer engagement by identifying your top spenders and shoppers who haven't visited in a while
  • Run multiple locations? Manage and monitor everything with Lightspeed's multi-store reporting

Sell across multiple stores and sales channels.

Boost your presence across multiple online channels and stores from one easy-to-use platform. Lightspeed Retail opens up your store to the world so you can sell anything, anywhere.

  • Use our built-in ecommerce features and integrations to sell online, offline and everywhere in between
  • Sell on online marketplaces and social networks like Instagram and Facebook
  • Sell everything, from physical goods and services to digital products and subscriptions
  • Fulfill orders easily with in-store pickup, local delivery zones, and shipping
Clothing store with pins for different locations
Person handing a payment terminal to a customer to perform a transaction

Easy and transparent payment processing.

Getting paid is a breeze with Lightspeed Payments. With fast and easy set-up, full POS integration, simple fees, and tight security, Lightspeed has all your payment needs covered.

  • Get simple and transparent rates for payment processing
  • Eliminate manual work from checkout and payments reconciliation
  • Have payments hardware, software and customer support in one place
  • Get paid securely with PCI compliance plus end-to-end encryption

A solution that plays nice with your favourite apps.

Integrate Lightspeed with the rest of your business software.

  • Integrations with accounting, ecommerce marketing apps and more
  • Smooth data flow and sync to reduce manual work
  • Open API so you can develop custom solutions
Push notification shown with hands using laptop

Lightspeed lets us control all our stores from one place, which gives us huge peace of mind.

We've got your back.

One-on-one onboarding sessions, unlimited 24/7 support, regular check-ins, webinars, demos, videos and guides. We have everything you need, when you need it.

  • 24/7 support via phone, email and chat
  • One-on-one training sessions for you and your staff
  • A comprehensive support centre packed with resources
Support specialist smiling with headset on
Lightspeed ePOS stand with receipt printer and card reader

Need retail POS hardware? We've got that too.

Lightspeed Retail works with a wide range of scanners, printers and registers. We'll help you find the right setup for your retail biz.

Frequently Asked Questions

How do I get started with Lightspeed Retail?

You can get started with Lightspeed Retail by reaching out one of our dedicated product experts.

Upon purchase Lightspeed Retail ePOS, new customers can join a webinar there they can get introduced to the software, and ask any questions about the product and the on-boarding process. You can then have a one-to-one session with an on-boarding specialist who will walk with you through processes like inventory upload, product training and hardware set up.

This process can take anywhere between two weeks to three months depending on the complexity of your business and Lightspeed set-up. We understand that every business is unique and aim to approach your ePOS needs on a case-by-case basis.

Can I transfer my existing inventory?

Yes, provided your business has an existing POS system that inventory that inventory can be exported from. If there is no POS system in place, you can download this inventory spreadsheet template, that can assist with uploading your inventory into the Lightspeed Retail back office.

Is hardware included?

Hardware is not included in a standard Lightspeed Retail subscription. We can supply the following hardware at an extra cost:

Cash drawer
Customer facing receipt printer
Barcode label printer
USB scanner

For more information about compatible hardware, visit our hardware page.

How do I switch from my current solution?

It's as simple as providing a current inventory list and starting a contract with Lightspeed. We offer both monthly and annual contracts.

Can I upgrade or downgrade my Lightspeed Retail plan?

Yes. It's common for customers to upgrade from a monthly to an annual subscription plan, usually so they can try out the product before committing to a year.

You can also upgrade your Lightspeed Retail plan with add-on's like Loyalty, eCommerce and Analytics.