Deliver a better customer experience with our cloud-based EPOS, built for independent bike shops.
Get full control of your stock
From wheels to frames, pumps and cycling gear, your inventory management system should understand that your store’s inventory isn’t limited to bikes. Our EPOS knows that, because it’s been built for bikes stores.
“ Lightspeed really helps us, it takes all the stress out of a situation. ”Brink Cycleworks
Access a multitude of vendors from our pre-loaded catalog
Select from over 200 vendors, including some of the world’s biggest vendors such as QBP, Giant & Hawley, ordering products and creating special orders with the click of a button. Lightspeed offers a wide range for our retailers to choose from.
“ Lightspeed allows us to run our entire business from one place. We can focus on what we know: bikes and people. ”Two Monkeys Cycling
Effectively manage your shop’s repair cycle
Keep on top of repairs for your customers and have full visibility over the status of each repair so you never miss a thing. Effortlessly create work orders, and track progress to better manage your workload and keep your customers informed.
“ With the workshop management, we can do quotes, notes about our customers’ preferences and we can cost up our service as we go along and easily assign different mechanics for the work they have done. ”Butterfield Bicycles
“ When I have a customer in front of me, I can see their full history in one place. This builds up the richness of engagement that allows us to service them. ”—Dayne Smithett, Two Monkeys
Simplify the work of serial numbers
Work with serial numbers
Bikes don’t come in one piece. So get a system that is efficient in deciphering the multitude of serial numbers and make it easier to track sales and warranties for all those extra pieces. In a way, Lightspeed does the assembling for you.
“ Lightspeed is streamlined, super easy to use, and makes life a lot easier! ”Brompton Bikes
Reporting & analytics
Get the right data to grow
We can never remember every single customer’s habits and preferences. But Lightspeed Retail can. Learn what products sell most, understand what trends develop over time from your inventory, and discover more about your customers to make informed decisions for your business.
“ Staff love it because it’s really easy to use, management love it because reporting is easy and our mechanic loves it because it’s easy to manage work orders. ”Brompton Bikes