Turn every shopper into a regular with Lightspeed Loyalty

Drive repeat business and build long-term relationships with your customers online and in store.

Turn every shopper into a regular with Lightspeed Loyalty

Integrated rewards programme

Highly targeted rewards programme with a branded customer-facing web-app and online point tracker.

Easy-to-use marketing tool

Create automated campaigns via SMS and a drag-and-drop email builder.

Valuable customer insights

Track customer spending habits and the results of your promotional efforts all from one dashboard.

Omnichannel loyalty tools

Lightspeed Loyalty campaigns are supported in store and online.

Native iPad app functionality

Loyalty is fully integrated into the Lightspeed Retail iOS app for quicker enrolment and checkout.

One-stop shop

Rely on Lightspeed for all your ePOS + eCom + Loyalty needs plus training and 24/7 tech support.

Desktop, iPad and iPhone screens showing Lightspeed Loyalty's many interfaces

Show shoppers that loyalty has its perks.

Get customers to come back by rewarding them for repeat behaviour. Keep the ones you already have and give new shoppers a solid reason to ditch your competition.

  • Offer a points-based loyalty program with flexible reward tiers
  • Keep control of your promotions and coupons in store and online
  • Categorise your customers according to your Smart Customer Groups
  • Send custom one-time deals on birthdays or to VIP shoppers

Quickly enrol customers in your loyalty programme.

With Lightspeed, you can complete sales and add customers to your loyalty program right from your Lightspeed Retail iPad app. That means it's quicker than ever to enrol customers, add them to your marketing campaigns and see how many points they're earning, right from the checkout screen.

  • Desktop or iPad, manage loyalty programme customers without leaving your ePOS
  • Add new customers to your loyalty programme with their choice of phone number or email address
  • Pre-opt consenting customers into your loyalty marketing campaigns for wider reach on your promotions
  • Enrol customers in your programmne directly from their customer profile with the click of a button
Hands adding a customer to their loyalty programme on Lightspeed ePOS
Customer looking at a Lightpeed Loyalty push notification on their phone

Get to know your customers, personally.

A direct line of communication with your customers gives you valuable insight straight from the source. Use this information to guide how you segment and target your audience.

  • Automate your own custom marketing campaigns
  • Auto-segment your customers based on their purchasing habits
  • Design emails with the built-in templates and drag-and-drop builder
  • Send timely promotional messages through SMS and email

Everything you need, in one place. Finally.

All of our software integrate seamlessly with each other, making it an unbeatable suite of retail solutions.

  • One support team, one source of customer data, one company to trust
  • Get one fully integrated offering—ePOS + Loyalty + eCommerce + Accounting + Analytics + hardware
  • Choose from basic or premium features to best meet your needs
The Lightspeed iPad ePOS interface with add-ons surrounding it.
Support specialist smiling with headphones on.

The kind of support you’ve always wanted.

We’ll go the extra mile because we think the best things in life are supposed to be free.

  • Onboarding for free, of course
  • Webinars, demos and guides. Again, all totally free
  • Unlimited 24/7 support. Always free — but you knew that

Your customer loyalty toolbox

Tune up your loyalty program and connect with customers with our free guides.

Let us do the work!

We’ll show you around, sign you up, and pick the right plan for you.

FAQ

Frequently Asked Questions

Do I need additional hardware to run Lightspeed Loyalty?

Not at all. Lightspeed Loyalty syncs directly into Lightspeed Retail and Lightspeed eCom, so whatever hardware you’re already using to run your point of sale on is all you need for your loyalty programme too.

Can my customers collect points with their credit card?

Absolutely. No matter what your customers decide to pay their bill with, it will never prevent them from collecting their points within Lightspeed Loyalty.

Do you offer a non-integrated version as well?

Currently, Lightspeed Loyalty is only available as a fully integrated solution with your Lightspeed Retail point of sale and Lightspeed eCom online store.

I currently use a different loyalty programme. If I switch, will I lose all my data?

If you have an existing loyalty programme, we’ll take care of porting over all reward balances.

Will Lightspeed Loyalty work with my current point of sale and/or existing loyalty software?

Lightspeed Loyalty is a standalone loyalty solution that does not sync with, nor require, any secondary loyalty software. It works with Lightspeed Retail and Lightspeed eCom exclusively.