Serve your guests – no matter where – with Lightspeed Order Anywhere

Provide a safe, streamlined service whether people are dining in or taking away – no contact, no third-party commission fees.

Serve your guests – no matter where – with Lightspeed Order Anywhere
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Compatible with Restaurant (K Series) only

If your Lightspeed Restaurant app features a white logo on a red background, you're using our new product, K Series.

Whether for dine-in or takeaway, streamline each guest's experience.

Offer a safe way for your customers to dine in, and commission-free ordering for take away.

  • Provide a contactless option to order on- and off-premise—including digital payments
  • Save money and avoid third-party fees by managing your own takeaway
  • Adapt to customers’ changing habits and meet them online
  • Keep it simple with a fully integrated platform; no extra hardware required

Order Anywhere starts at just £19/month

+ your Lightspeed ePOS subscription

Webinar | Get your business ready for summer

Summer is approaching, and it's time to welcome guests back to your restaurant terrace. Our contactless ordering solution Lightspeed Order Anywhere provides the tools to face the summer season head on. Watch our webinar to find out exactly what Lightspeed Order Anywhere can do for you this summer.

Give customers the flexibility they need with the online ordering platform they deserve.

Provide a flexible, extensive and seamless ordering experience, anywhere.

  • Let your customers decide if they want to pick up their order as soon as possible, or on a set date
  • Display your menus online in a professional digital layout
  • Create profitable combo menus and highlight your bestsellers
  • Give your customers the possibility to fully customise their meal
Person ordering food from their phone with Lightspeed Order Anywhere

Let customers order and pay at table straight from their phones.

Offer a safe way to dine in at your restaurant with digital menus and contactless payment directly from the table—no terminals needed.

  • Generate unique QR Codes linked to specific menus or tables
  • Reopen your restaurant safely with contactless ordering and payments
  • Let customers take control over their dine-in experience and increase check size with product modifiers and upsells

Get orders right every time with a fully integrated ePOS.

Order Anywhere is fully integrated. Save time and improve order accuracy without changing the way you work.

  • Send all your online orders directly to your ePOS
  • Manage online menus quickly and easily across all locations
  • No need to train your staff with a system that matches your existing workflow
  • Give guests the option to order hours or even days in advance
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The kind of support you've always wanted.

With Lightspeed, you never stand alone. We have everything you need, when you need it—all for free.

  • Unlimited 24/7 support from a dedicated team of specialists
  • Fully stacked library of guides, webinars, demos and videos
  • Free one-on-one software onboarding session

Find out what Lightspeed can do for your business

An expert will reach out to you shortly.

How much does Lightspeed Order Anywhere cost?

Order Anywhere costs £19 per month when paying up-front annually. This is in addition to your Lightspeed ePOS subscription. If you prefer to pay for Order Anywhere on a monthly basis, it will cost £25/month.

How are payments processed with Lightspeed Order Anywhere?

Payments are currently processed by Stripe Standard Connect. To start accepting transactions through the app, merchants need to create a Stripe Account and connect it to their Lightspeed Order Anywhere location. Click here to view Stripe's processing fees.

Do I need extra hardware?

No. Guests simply need their own smartphone to scan a QR code, access your menu, order and pay. The order will be sent directly to the bar or kitchen via your Lightspeed ePOS as it would with traditional tableside ordering.

What payment types are accepted?

Lightspeed Order Anywhere currently accepts the following payment methods:

- Visa
- MasterCard
- American Express
- Visa Debit

How do I handle refunds with Lightspeed Order Anywhere?

To process refunds with Lightspeed Order Anywhere, merchants simply need to cancel the ticket in their Lightspeed ePOS. Stripe will then refund the customer, provided the refund is processed on the same day the ticket was generated. (Refunds from a different day must be processed in the Stripe back office, and the ticket must be cancelled in Lightspeed ePOS Back Office separately).

Partial refunds are also possible with Stripe. Note that the merchant will need to do a partial correction of the account for which the refund has been issued to avoid discrepancies between Stripe reporting and Back Office reporting.

Is Lightspeed Order Anywhere available in other languages and currencies?

Yes, our product is currently available in French and German as well as English. Going forward, Lightspeed Order Anywhere will also be available in Spanish, Italian and Dutch.

As well as GBP, Lightspeed Order Anywhere subscription plans are available in EUR and CHF.

Can I use Lightspeed Order Anywhere with an ePOS other than Lightspeed?

Lightspeed Order Anywhere is only compatible with Lightspeed Restaurant (K Series).

If you’re currently using Lightspeed Restaurant (L Series), check out its compatible ordering platform, Lightspeed Order Ahead.

Can I edit menus displayed on Lightspeed Order Anywhere?

Yes, this is fairly quick and straightforward process. In the Lightspeed back office, you can add and remove menu items, edit item descriptions, add modifiers and allergen information, and upload product images. You can implement menu changes instantly with Refresh Menu button in your Order Anywhere back office.

Your restaurant success toolkit

Lightspeed is your partner in growth. Check out our free resources to help you design your menu and optimise operations in your restaurant.