Your hotel and restaurant management working together as one.
Customise your hotel restaurant's ePOS system to make your guests feel right at home. Plug your ePOS into your PMS and save valuable time with tools and integrations built to simplify your complex business.
- Fully customise your floor plans to accurately reflect your hotel restaurant
- Build menus and assign them to different devices with menu management tools
- Get to know your trends and data with built-in reports and optional advanced reporting
- Offer your guests charge-to-room and connect your systems with PMS integrations
Dine-in or takeaway, offer endless flexibility with Lightspeed Order Anywhere.
Offer a safe way for your customers to dine in as well as commission-free ordering for take away.
- Provide a contactless option to order on- and off-premise—including digital payments
- Save money and avoid third-party fees by managing your own takeaway
- Adapt to your customers’ changing habits and meet them online
- Keep it simple with a fully integrated platform and no extra hardware required
Offer an unforgettable dining experience.
Guests that have a great experience are the ones who recommend your hotel to their fellow travelers. Create the best first impression with Lightspeed's customer service tools built into your ePOS system and you'll start seeing stars.
- Serve guests and take orders from anywhere with a cloud-based iPad ePOS system
- Keep your service running smoothly with TrueSync Technology
- Use tabs to seamlessly track guest charges from restaurant to bar to room service.
- Process orders in your hotel bar quickly with the Direct Order Mode
Offer a unified payment experience with Lightspeed Payments.
Handle a range of payment types straight from your Lightspeed Restaurant ePOS and give guests the flexibility to pay how they want.
- Offer fast transactions anywhere with credit card, debit card and mobile payments
- Access clear payment reports straight from your back office
- No third parties or hidden setup fees
- Rely on an expert team offering chargeback management and fraud assistance
Manage multiple hotel restaurant locations with an all-in-one ePOS.
Monitor your entire business with an ePOS that works for you. Opening a new location? Quickly add it in your ePOS and start selling instantly.
- Easily customise and create a new menu for each location or use a different menu for dine-in or room service
- Offer contactless payments and handle all swipes, taps, tips and splits with an EMV-compliant terminal restaurant ePOS software at no extra cost
- Provide customers with a seamless experience with shared customer data across locations
- Get the flexibility and access you need with our open API
Hotel restaurant software that fits the way you work.
Save time and money with a cloud-based point of sale that helps you manage your restaurant and room service orders from the same system, and check in on your performance from anywhere.
- Manage your hotel restaurant from anywhere, on desktop or iPad
- Edit your menus and make mass changes fast with tools to push out updates in seconds
- Assign user roles and permissions to bar, kitchen and wait staff
- Get new staff up and working fast with an easy-to-learn ePOS system
Discover how Mercure Hotel Roeselare makes the most of contactless ordering.
Hotel Mercure Roeselare, part of the international hotel group Accor, is committed to digitisation. With the help of Lightspeed Restaurant and QR Menu App they were able to implement a contactless ordering system into their hotel. Now, they're reaping the benefits.
The kind of support you've always wanted.
One-on-one onboarding sessions, dedicated support, regular check-ins, webinars, demos, videos and guides. We have everything you need, when you need it—all for free.
- Unlimited 24/7 support from a dedicated team of specialists
- Free one-on-one onboarding session
- Fully stacked library of guides, webinars, demos and videos
One trusted partner for all your restaurant needs.
With over 15 years of experience building tools for businesses, we strive to create software that integrates seamlessly with each other, creating an unbeatable suite of restaurant solutions.
- One company to trust. One source of customer data. One support team
- Get one fully integrated restaurant system
- Choose from basic to pro feature bundles to best meet your needs
Need hotel POS hardware? We have that too.
Or use what you already have if that’s easier for you. We offer top-quality gear tailored specifically to your needs and can handle the hustle of your busiest shifts.
“All three of our hotel restaurants are connected to our PMS via Lightspeed. So whether a guest dines on our roof terrace, in our cafe or in our restaurant, we can charge their orders directly to their room.”
Find out what Lightspeed can do for your business
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