Lightspeed’s customers processed $87.1 billion in GTV* through Lightspeed’s platform in fiscal year 2023
~168K locations around the world trust Lightspeed**
A platform made for ambitious hospitality leaders.
Our flexible, multilocation payment processor gives you the tools you need to scale your restaurant.
- Get guidance from a leading team of hospitality experts
- Enjoy competitive rates—no setup costs or hidden fees
- Handle high volumes with no monthly transaction limit
- Stay on top of bookkeeping with in-depth accounting tools
Give guests a secure and seamless checkout.
The experience your customers and employees have always wanted, with a processor that is fully embedded in your ePOS.
- Drive efficiency and accept credit, debit and mobile payments from anywhere
- Protect customers from fraud with built-in PCI compliance
- Manage the rush like a pro with automated transactions
Guests can pay anytime, any place—online and off.
Reduce wait times and diversify your revenue streams with simple, contactless payments via QR code with Order Anywhere. Guests can order from their phones, split bills and pay with just a few taps.
Plus, get all transaction data sent in real time to your ePOS, thanks to Lightspeed's fully unified platform.
Flexible. Streamlined. Intuitive.
Our system is customisable so you can accept payments in a way that works best for your business, and save time doing it.
- Settle transactions with QR codes for quick sales
- Enjoy built-in tipping functionalities
- Choose modern payment terminals suited to your business
Considering the switch to Lightspeed?
Switching to Lightspeed is easy. From data migration to hardware and payments setup, our industry experts support you each step of the way.
- 24/7 support
- Expert onboarding team
- Dedicated Account Manager to answer every question
Premium security comes standard.
Security is our top priority. Lightspeed Payments comes with premium security features built-in, so you'll have peace of mind from day one.
- Protect their data with PCI DSS validated Level 1 Service compliance
- Secure your data with end-to-end encryption for all transactions, in-store and online
- Get 24/7 server security monitoring by our in-house team
See what Lightspeed can do for your business
Connect with us to discover more.
What is a payment processing system?
A payment processing system is a system that facilitates transactions between businesses and their customers.
How does Lightspeed Payments work with Lightspeed’s ePOS system?
Lightspeed Payments is the simplest way to integrate your payment processing with Lightspeed Restaurant and to accept credit and debit card payments in your restaurant. Because Lightspeed Payments lives within Lightspeed Restaurant, this enables you to both run your business and manage your transactions all in one seamless Lightspeed experience.
Does Lightspeed offer a complete solution?
Lightspeed proudly offers a fully embedded solution. Having only one provider for your electronic point of sale technology, payment services, hardware and support saves you both time and money.
Can I use Lightspeed Payments with my existing payment processor?
No. Lightspeed Payments does not integrate with any other payment processor or ePOS system.
How do I sign up for Lightspeed Payments?
Whether you're an existing customer or looking to purchase an ePOS with embedded payments, fill in our form and one of our experts will get in contact with you to take you through next steps.
What payment types can I take with Lightspeed Payments?
Lightspeed Payments accepts the following payment types in the UK:
Is Lightspeed Payments safe?
Lightspeed Payments comes with built-in PCI Compliance ensuring a secure checkout experience and protection from fraud. Our support team provides fraud assistance and 24/7 support.
What are embedded vs. non-embedded payments?
Lightspeed Payments is an embedded payment processor, meaning it communicates with Lightspeed ePOS to process payments. Transactions are automatically recorded in your ePOS system, saving time and reducing errors because it eliminates the need for manual entry. Embedded payments make for a better checkout experience for both your employees and customers. Plus, you have access to plenty of valuable info including batch settlements, reports and customer data.
With non-embedded payments, processors don't communicate with the ePOS system. Transaction data isn't recorded—you have to manually input information, making the checkout process more complex.
Which payment terminals are supported for Pay at Table?
The following terminal models are currently supported:
Is it possible to split the bill?
Yes. With Pay at Table, restaurant owners can split the bill when the payment terminal displays the amount due and they can choose between the following options:
- Split the bill into equal parts. The terminal will ask you for the number of fractions.
- Divide the bill unevenly. The terminal will ask for the amount of the first fraction.
What hardware do I need with Lightspeed Payments and Pay at Table?
To process a transaction with Lightspeed Payments & Pay at Table, you will need a payment terminal. Currently, Lightspeed is compatible with the following payment terminal:Castles S1F2-a state-of-the-art, portable touchscreen payment terminal with a built-in receipt printer.
With Pay at Table, it is possible to process payments at the table at the same time on several terminals. However, you cannot use multiple terminals to make payments simultaneously on the same account.
Is it possible to accept tips with Pay at Table?
Tipping is possible with Pay at Table, but only for card payments. There is also a difference depending on the version of the application used on the active device.
What kind of reporting is available with Lightspeed Payments?
There are two reports available for Lightspeed Payments merchants:
* Payment Transactions report. The Payment Transactions report provides an overview of all payment transactions made with Lightspeed Payments. Users can search for transactions by date, the last four digits of the card number, or payment ID.
* Settlements report. The Settlements report allows you to track when your transactions are processed and funded into your bank account.
You can also use reporting automation to generate and send daily Lightspeed Payments reports directly to your email.
Where can I find all my payment reports?
Your transaction and settlement reports are all in your Lightspeed ePOS, in the same place you run all your other standard reports from. Your deposits and batches are tracked in real-time, which makes reconciliation faster and easier.
For the fiscal year ended March 31, 2023, Lightspeed’s customers processed $87.1 billion in GTV through Lightspeed’s platform. "Gross Transaction Volume" or "GTV" means the total dollar value of transactions processed through Lightspeed’s cloud-based software-as-a-service platform, excluding amounts processed through the NuORDER solution, in the period, net of refunds, inclusive of shipping and handling, duty and value-added taxes. GTV does not represent revenue earned by Lightspeed. GTV excludes amounts processed through the NuORDER solution because they represent business-to-business volume rather than business-to-consumer volume and Lightspeed does not currently have a robust payments solution for business-to-business volume. See the sectioned entitled “Key Performance Indicators” in Lightspeed’s most recent MD&A available on its investor relations website and at www.sedar.com and www.sec.gov for more details.
Customer locations as of March 31, 2023. Excluding the impact of Ecwid.