Turn more shoppers into loyal regulars.
No matter what your customers are looking for—food, toys, treats or grooming—Lightspeed helps you give the kind of service that inspires customer loyalty.
- Facilitate grooming appointments with work orders and pet grooming appointment integrations
- Assist customers anywhere in the store with a mobile iPad
- Place special orders for specialised dry food and toys that you don't keep in stock
- Track pet names, breeds, brand preferences and more with customer profiles
Build a loyal customer base from your pet shop ePOS
From a pet shop rewards programme to easy-to-use marketing tools for email outreach, Lightspeed Loyalty helps you build a dedicated community in store and online.
- Foster customer loyalty with personalised rewards
- Auto-segment your customers based on their purchasing habits
- Send timely promotional messages through SMS and email
- Design emails with built-in templates and a drag-and-drop builder
Offer gift cards that work online and in store.
Improve cash flow and customer loyalty without extra fees. With omnichannel gift card management, your customers can purchase and redeem the same gift cards in store and online.
- Manage omnichannel gift cards with no extra fees or third-party partners required
- Sell customisable gift cards, from design to messaging to amount and more, that reflect your brand
- Choose between paper, plastic or eGift cards, or make them all available for customers
- Issue gift cards, transfer balances and view gift card balances and history without leaving your ePOS
Powerful pet shop inventory management.
Put your stock management on autopilot with a pet shop ePOS that makes it easy to sell anything you want. The best part? You only have to manage one inventory database for both your online and brick-and-mortar store.
- Organise products with multiple variants like breed, size and more with product matrices
- Upload your inventory to the ePOS quickly with the item import tool
- Assign your wide and varied inventory to custom tags and categories
- Work with one inventory database for both your physical and online store
Seamlessly sell online with an intuitive eCom solution.
Expand with eCommerce software designed to grow your business and sync to your inventory and locations from your brick-and-mortar pet shops.
- Easily import stock and sync location information from your physical stores to your eCom shop in one click
- Select a theme from a range of mobile-responsive and customisable templates
- View, edit and organise your shipments from your eCom back office
- Make use of built-in tools to boost SEO and drive traffic to your online pet shop
Easy restocking with built-in purchasing.
There's nothing worse than running out of your best-selling products. Our ePOS comes complete with tools for seamlessly managing stock preferences, vendors, purchasing and returns.
- Manage restocking directly within your ePOS with built-in purchase orders
- Save time with master orders that combine multiple vendors and locations
- Never run out of your bestselling products with programmable reorder points
- Manage your multi-store inventory with easy item transfers between locations
Need hardware? We have that too.
Ours is designed to have a big impact on the way you work. Not your wallet. Start from scratch or complete your existing set with our top-quality gear tailored to your needs.
Get the kind of support you've always wanted.
One-on-one onboarding. Webinars, demos and videos. Unlimited support. All totally free.
‘Susi Resner, Jungle Bob's Reptile World
When we open our third stop, all we'll have to do is plug in a computer, start up Lightspeed, and it's all going to be there.’