Turn every guest into a regular with Lightspeed Loyalty

Engage, reward and retain your customers and drive retention with our advanced restaurant loyalty software

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Compatible with Restaurant (L Series) only

If your Lightspeed Restaurant app features a red logo on a white background, you’re using L Series.

Enhance customer loyalty through your ePOS

From a highly targeted rewards program to automated SMS campaigns, Lightspeed Loyalty gives you the tools to keep customers coming back.

Lightspeed Loyalty being used on a smart phone

Put repeat business on autopilot.

Loyalty programmes are an effective way to drive repeat business. If you aren’t giving your customers a solid reason to come back, your competitors will.

  • Save time and reap the benefits of automated marketing campaigns
  • Deep dive into your customer base segment marketing cohorts based on habits
  • Keep your brand top of my customer's minds with a built-in drag-and-drop email builder
  • Retain and recapture with promotional SMS, email or push notifications
Drag and drop email builder on laptop screen

Embrace the new era of dining with Lightspeed Order Ahead

Reinvent your business with the online ordering platform that lets customers order ahead for takeout or curbside pickup—no contact, no third-party commission fees.

  • Save money and avoid third-party fees by managing your own delivery
  • Seamlessly send all your online orders directly to your ePOS
  • Reopen your restaurant safely with contactless ordering and payments
  • Stay on brand by customising your website>/b> with user-friendly design tools
Restaurant menu on lightspeed order ahead

Give customers a reason to spend more

Get customers to come back by rewarding them for repeat behavior. The more they spend, the more they redeem, the more you make.

  • Easily target customers with relevant offers and discounts
  • Create your own white-labeled, point-based rewards programme
  • Run campaigns to create VIPS and recapture inactive customers
  • Add and remove customer points and credit through the Loyalty manager
Mobile phone receiving a text offer | Lightspeed Loyalty | Lightspeed Restaurant

Say thanks with a gift, or two, or ten.

Acquiring new customers is more expensive than keeping the ones you already have. Give your repeat customers the attention they deserve.

  • Give customer the option to pay straight from their phone with accrued loyalty points
  • Reward customers in person or through the web-app
  • Track and categorise rewardswith Smart Customer Groups
  • Personalise loyalty with custom one-off deals for birthdays, events and public holidays
Loyalty program members buy up to 20% more frequently than non-members | Lightspeed Restaurant POS

Everything you need, in one place. Finally.

All of our software integrate seamlessly with each other, making it an unbeatable suite of restaurant solutions.

  • One company to trust - One source of customer data - One support team
  • Get one fully-integrated offering - POS + Loyalty + Hardware
  • Choose from basic or premium features to best meet your needs
Lightspeed Restaurant's full suite of add-ons and integrations

The kind of support you’ve always wanted.

We’ll go the extra mile because we think the best things in life are supposed to be free.

  • One-on-one onboarding. For free, of course.
  • Webinars, demos and videos. Again, all totally free.
  • Unlimited 24/7 support. Always free — but you knew that.
chat boxes from Lightspeed support

Let us do the work.

We’ll show you around, sign you up, and pick the right plan for you.

All the answers you’re looking for.

Frequently Asked Questions

Do I need additional hardware to run Lightspeed Loyalty?

Not at all. Lightspeed Loyalty syncs directly into Lightspeed Restaurant, so whatever you’re already using to run your Lightspeed point of sale on is all you need for loyalty too.

Can my customers collect points with their credit card?

Absolutely. No matter what your customers decide to pay their bill with, it will never prevent them from collecting their points within Lightspeed Loyalty.

How much does Lightspeed Loyalty cost?

Lightspeed Loyalty can be purchased as an add-on to your existing Lightspeed Retail subscription.

For more information, please visit our pricing page

Do you offer a non-integrated version?

Currently, Lightspeed Loyalty is only available as a fully-integrated solution with your Lightspeed Restaurant point of sale.

I currently use a different loyalty program. If I switch, will I lose all my data?

If you have an existing loyalty program, we’ll take care of porting over all reward balances.

Will Lightspeed Loyalty work with my current point of sale and/or existing loyalty?

Lightspeed Loyalty is a standalone loyalty solution that does not sync with, nor require, any secondary loyalty software. It works with Lightspeed Restaurant exclusively.

More questions?

Did we miss anything? Give us a call or send us an email to keep the conversation going.