Omnichannel: The best location for your business is everywhere.

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What is Omnichannel?

What is Omnichannel?

Combine your brick-and-mortar and online stores to enable your customers to visit your business how they want, when they want.

  • Integrate your business with an all-in-one sales channel
  • Keep your business open 24/7
  • Develop consistent branding & exposure
  • Smooth cross-channel shopping experiences
  • Integrated communication and analytics
  • SEO traffic visibility
  • Valuable customer data
  • Enhanced functionality with the seamless integration of apps and plugins
  • 24/7 support

Wider reach

Make it easy for shoppers to find your store and discover your products.

  • Increase online search ranking
  • Increase your in-store traffic and sales
  • Integrate effortlessly with Facebook
  • Mobile-friendly templates for easy browsing
  • Market to customers based on purchase history
  • Measure marketing initiatives in-store and online
Wider reach
Increased customer lifetime value

Increased customer lifetime value

Omnichannel shoppers have a 30% higher lifetime value.

  • With an online store, your products are accessible 24/7
  • Invite customers to shop online or in-store as they prefer
  • Offer customers more ways to get your products (order online, pickup in store)
  • Get more marketing opportunities and ways to connect with shoppers
  • Acquire more new shoppers and retain existing customers

Ease of setup and use

Whether you’re a new customer or you’ve been with us for a while, get set up in no time.

  • Free onboarding for new and existing customers
  • 24/7 support available for any issues
  • Use our Import tool for fast product uploads and updates
  • Employees can learn the system in no time
Ease of setup and use
Do you already use Lightspeed Retail? You’re 4 main steps away from omnichannel

Do you already use Lightspeed Retail?
You’re 4 main steps away from omnichannel

  1. Install eCom from your Lightspeed Retail menu.
  2. Publish your items from Retail to eCom — even start with your top sellers.
  3. Choose from one of many free design templates for your web store.
  4. Choose your tax rates, shipping, and payment provider.

Discover the features of omnichannel

Build a consistent brand across all of your channels with a centralised inventory management system. With omnichannel, you can start increasing brand exposure, opening hours and selling experience for your customers today.



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