Over the past four to five years, the retail industry has undergone major changes: retailers have learned that it’s six to seven times more costly to acquire a new customer than it is to retain an existing one. An important aspect of customer retention is communicating with and marketing to shoppers by offering personalized offers and rewards, at the shopper’s preferred touch points.
In this guide, we’ll cover the following topics:
- The customer service era
- Building customer loyalty through discounts
- AppCard & the future of small to medium-sized retailers
- & much more
Learn how Appcard & Lightspeed can cement your customer loyalty by downloading the full version of this guide.
Free Purchase Order Template
Ordering from vendors and suppliers requires purchase orders. Use our straight-forward purchase order template to help...
Retail Report: 50 Easy Holiday Marketing Ideas For Retailers
How do you stand out during the holidays? Offer potential customers engaging, rewarding reasons to shop with you and...
Free Social Media Templates
Use our free social media templates to make your business's social feed look professional and engaging. Easily...
Good Business: Powering Independent Business With Technology
It's a unique time to be a business owner. Never before has technology been so accessible to small and medium-sized...
Free Retail Flyer Templates
Use these retail flyer templates to promote your establishment's upcoming promotions, events, and much more. Easily...