Break Up with Traditional Retail

How to Launch a Unified Omnichannel Commerce Strategy

back to all resources
Guide
Please enter your full name
Please enter a valid company name
Please enter a valid email address
please choose a business type Oops! Lightspeed does not serve the Automotive, Powersports, Marine, or recreational Vehicle industries. If you are looking for a Dealer Management Solution, please visit ADP Lightspeed here (not affiliated with Lightspeed POS).
Please choose an option

By submitting this form you agree to our
Terms of Service and the use of your personal data according to our privacy policy .

Omnichannel retail puts the customer at the center of the shopping experience, giving them a seamless experience on multiple interconnected channels. This is not just the future of commerce—it’s what your customers want and expect now. Learn how to adopt this customer-centric approach and upgrade to omnichannel with Lightspeed.

In this guide to omnichannel retail, we’ll cover:

  • Navigating the new world of retail
  • What an omnichannel strategy means for your business
  • Why omnichannel retail resonates with customers

Popular resources

Guide

Global State of Retail Industry Report: Omnichannel is “Do or Die”

After two years of change, disruption and acceleration, the retail industry is moving into a new era. Are retailers...
Guide

The Ultimate Sporting Goods Store Guide

Whether you're specialised in a single sport or your equipment keeps people active the whole year through, you need a...
Guide

The Retailer's Guide to Starting an Online Store

Becoming an omnichannel business means you’re ready for whatever life throws at you—from extended store closures to...
Guide

Future-proof Playbook for Retail: Reinvent your business—online and in-store

What was once nice-to-have has become must-have. If your business isn't capitalising on multiple sales channels, you're...
Guide

How to Launch an Omnichannel Retail Strategy

Omnichannel commerce hinges on the idea that merchants provide customers with a seamless shopping experience whether...
Guide

The Ultimate Apparel Store Guide

From managing always-evolving inventory to making personal connections during sales, your apparel store needs tools...