Statistics show that approximately 33% of all online purchases are returned. This figure rises to 40% when talking about online apparel purchases specifically. Generally, businesses see this as a hurdle, a setback in the purchase process, when in reality, returns can bring unexpected benefits and insight.
In this guide, we’ll cover the following topics:
- The return policy
- How to get useful information
- Learning from returns
- & much more
Learn how your business can benefit from product returns by downloading the full version of our guide.
Global State of Retail Industry Report: Omnichannel is “Do or Die”
After two years of change, disruption and acceleration, the retail industry is moving into a new era. Are retailers...
Break Up with Traditional Retail
Omnichannel retail puts the customer at the center of the shopping experience, giving them a seamless experience on...
The Ultimate Sporting Goods Store Guide
Whether you're specialised in a single sport or your equipment keeps people active the whole year through, you need a...
The Retailer's Guide to Starting an Online Store
Becoming an omnichannel business means you’re ready for whatever life throws at you—from extended store closures to...
Future-proof Playbook for Retail: Reinvent your business—online and in-store
What was once nice-to-have has become must-have. If your business isn't capitalising on multiple sales channels, you're...