Create a seamless hotel experience with Lightspeed ePOS

Seamlessly integrate your ePOS with a range of hotel PMS solutions, and streamline your hotel restaurant management.

Your hotel and restaurant management working together as one.

Customise your hotel restaurant's ePOS system to make your guests feel right at home. Plug your ePOS into your PMS and save valuable time with tools and integrations built to simplify your complex business.

  • Fully customise your floor plans to accurately reflect your hotel restaurant
  • Build menus and assign them to different devices with menu management tools
  • Get to know your trends and data with built-in reports and optional advanced reporting
  • Offer your guests charge-to-room and connect your systems with PMS integrations
A black Lightspeed screen with an iPhone next to it displaying a food order

Manage multiple hotel restaurant locations with an all-in-one ePOS.

Monitor your entire business with an ePOS that works for you. Opening a new location? Quickly add it in your ePOS and start selling instantly.

  • Easily customise and create a new menu for each location or use a different menu for dine-in or room service
  • Offer contactless payments and handle all swipes, taps, tips and splits with an EMV-compliant terminal restaurant ePOS software at no extra cost
  • Provide customers with a seamless experience with shared customer data across locations
  • Get the flexibility and access you need with our open API

Deliver a frictionless unified payment experience.

Manage a range of payments directly from your Lightspeed Restaurant ePOS software and let customers pay the way they want.

  • Offer fast transactions wherever you are with credit card, debit card and mobile payments
  • Let your customers pay quickly at the table from your payment terminal - no more ePOS needed at hand
  • No hidden costs or installation fees
  • Rely on a team of experts for chargeback management and fraud assistance
A gold card being tapped on a black payment terminal

Make data-driven business decisions.

Lightspeed Advanced Insights turns data into actionable steps that help you grow revenue, maximise profit and improve staff performance.

  • Get a detailed breakdown of your menu performance and feature your best dishes more prominently
  • Track how often customers are coming back, how much they spend and which menu items they order most
  • Access server reports to identify top-performers and uncover coaching opportunities
  • Real-time business data lets you spot trends and make smart, fast decisions about the future
A screen and iPad displaying sales reports

Streamline service across multiple touchpoints

Lightspeed Restaurant and Payments enables The Other House to "create a seamless residents experience."

A hotel restaurant with a black and white tiled floor, a red bar, and tables and chairs laid with cutlery and crockery

Take control of your stock with Lightspeed Inventory

Make the most of your ingredients with a restaurant inventory management tool that lets you plan ahead and reduce waste.

  • Ditch the clipboard with real-time, automated stock counts and wastage logs
  • Create recipes with menu pricing suggestions and gross profit tracking
  • Manage your suppliers in one overview, and easily create, send and receive orders
  • See whether your inventory was sold, spoiled or wasted with real-time stock reporting
Tomatoes and screenshot of the Lightspeed Inventory software

Offer an unforgettable dining experience.

Guests that have a great experience are the ones who recommend your hotel to their fellow travelers. Create the best first impression with Lightspeed's customer service tools built into your ePOS system and you'll start seeing stars.

  • Serve guests and take orders from anywhere with a cloud-based iPad ePOS system
  • Keep your service running smoothly with TrueSync Technology
  • Use tabs to seamlessly track guest charges from restaurant to bar to room service.
  • Process orders in your hotel bar quickly with the Direct Order Mode

Dine-in or takeaway, offer endless flexibility with Lightspeed Order Anywhere.

Offer a safe way for your customers to dine in as well as commission-free ordering for take away.

  • Provide a contactless option to order on- and off-premise—including digital payments
  • Save money and avoid third-party fees by managing your own takeaway
  • Adapt to your customers’ changing habits and meet them online
  • Keep it simple with a fully integrated platform and no extra hardware required
A white plate with gold cutlery and an iPhone next to it displaying a food order

Hotel restaurant software that fits the way you work.

Save time and money with a cloud-based point of sale that helps you manage your restaurant and room service orders from the same system, and check in on your performance from anywhere.

  • Manage your hotel restaurant from anywhere, on desktop or iPad
  • Edit your menus and make mass changes fast with tools to push out updates in seconds
  • Assign user roles and permissions to bar, kitchen and wait staff
  • Get new staff up and working fast with an easy-to-learn ePOS system

Guide: Hotel tools for the future.

Your hotel PMS and restaurant ePOS can help you exceed guest expectations and deliver outstanding customer service. Download our guide to find out how.

Top hospitality tools available with Lightspeed

Unify your hotel operations and allow guests to check-in online with a mobile-friendly, cloud-based PMS system.

Enable charge-to-room payment options by integrating Lightspeed with Oracle's PMS.

Streamline communications and enhance guest experience through Protel's intregrated PMS.

Automate accounting by creating smart connections between your accounting software and your PMS or ePOS.

The kind of support you've always wanted.

One-on-one onboarding sessions, dedicated support, regular check-ins, webinars, demos, videos and guides. We have everything you need, when you need it—all for free.

  • Unlimited 24/7 support from a dedicated team of specialists
  • Free one-on-one onboarding session
  • Fully stacked library of guides, webinars, demos and videos
Support specialist smiling with headset on

One trusted partner for all your restaurant needs.

With over 15 years of experience building tools for businesses, we strive to create software that integrates seamlessly with each other, creating an unbeatable suite of restaurant solutions.

  • One company to trust. One source of customer data. One support team
  • Get one fully integrated restaurant system
  • Choose from basic to pro feature bundles to best meet your needs
A black iPad screen, iPhone and black payment terminal. There is a bowl with tomato and mozzarella salad in the background
A black Lightspeed screen, a black payment terminal and black Epson ticket printer

Need hotel POS hardware?
We have that too.

Or use what you already have if that’s easier for you. We offer top-quality gear tailored specifically to your needs and can handle the hustle of your busiest shifts.

“All three of our hotel restaurants are connected to our PMS via Lightspeed. So whether a guest dines on our roof terrace, in our cafe or in our restaurant, we can charge their orders directly to their room.”

Aaron Resch, Boundary London

Find out what Lightspeed can do for your business

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Your hotel restaurant management toolkit

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Start optimising your operations with these free resources.