24-Hour Weekday Support. Longer Weekend Hours.
We’ve been working hard over the past year to strengthen our support services. We’ve grown our support team by 110%, drastically reduced wait times, and now, we’re extending our hours.
Our support line is now open 24 hours a day from Monday to Friday, closing at 7 AM EST on Saturday. We’ve also extended weekend support, meaning you can reach us from 10 AM EST to 6 PM EST on Saturdays and on Sundays from 12 AM EST to 8 AM EST, and from 11 AM EST onwards.
Give us a call at 1-866-932-1801. You can also reach us on Twitter via our new account, AskLightSpeed. We’ll be using this to communicate important information and to answer your questions.