Alfresco dining presents an opportunity for restaurants to utilise their outdoor space and grow their restaurant capacity during the...

Table reservation management has taken on new importance in today’s climate. If you’re new to taking table reservations, there...

Starting a new business? Shifting your business to online? Many (un)expected legal issues and questions may come up. Here’s 12 key...

“Good luck is when opportunity meets preparation, while bad luck is when lack of preparation meets reality.” —Eliyahu GoldrattIf...

The culture of golf is changing. With six million new golfers coming to the game in recent years, the discussion around golfer-retention...

Food delivery during the holiday season is on the rise.For consumers, the festive season brings with it a hectic schedule. Time constraints...

The holiday season 2021 will be another interesting experiment for the hospitality industry. For the first time in almost two years,...

Before you open up for the day and after the last group of customers leave, there are two very important things that happen: getting...

Getting an alcohol license is an important part of starting a restaurant.  Alcohol is a big part of our culture and everyday lives,...

Hospitality is reopening, and this time round, there’s even more focus on food safety. While food safety regulations have not exactly...

Due to advances in digital technology, as well as new pressures brought on by a global pandemic, multi-channel retailing has become...

Online ordering growth has been outpacing the growth of on-premise dining by 300% for several years now. However, with restaurants...

Recent instability and uncertainty have many golf facilities rethinking how they do business. The lines between private, semi-private,...

Click and Collect is concept that’s been a long time coming in the retail world. As long as brick-and-mortar businesses have been...

One of the jobs of a golf club manager is to motivate employees. You want your team to be engaged and happy at work. Their performance...

In golf, as in any business, providing timely feedback to employees on their performance is vital to the growth and success they may...

You’ve just been hired or promoted to the management position you’ve been after, and it feels great. Congrats! You feel confident...

As a golf club operator, your goal is to make your members and guests feel welcome. This goal should go beyond the course, as well....

When was the last time you took an employee survey?Do you have a grip on your organization’s culture?How happy are your staff members?Okay,...

The changes to our lifestyle imposed by the COVID-19 pandemic will continue to take a toll on the mental, emotional and even physical...

With social distancing measures reduce restaurant’s service hours, delivery and takeout service has taken on a new level of importance. According...