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Lightspeed Payments to Bring Unified Payments Experience to UK Merchants

Lightspeed Payments to Bring Unified Payments Experience to UK Merchants

At Lightspeed, we’re committed to providing the tools businesses need to ignite their potential, and do what they do best with as little friction as possible.

That’s why we’re soon to be extending Lightspeed Payments to the UK, equipping businesses with key functionality made necessary by the global pandemic: contactless and mobile payments.

Read on to find out what Lightspeed Payments could do for your business.

Frictionless, faster processing at competitive rates.

With Lightspeed Payments, you’ll enjoy zero set up fees, reliable payment hardware and the ability to offer a broad range of payment options; a must-have for businesses driven to omnichannel by the global pandemic.
39% of UK eCommerce businesses plan to transition to a fully bricks and mortar business
Operating in both online and physical spaces is likely to become standard practice post-pandemic. According to a study* conducted by Lightspeed:

  • 76% of merchants plan to move their eCommerce business to a physical space, either as a pop-up or a bricks-and-mortar store.
  • 39% plan to make their business entirely physical, 37% plan to go partially physical and partially online, whereas just 27% plan to keep their business entirely online.

Luckily, Lightspeed Payments will give merchants the flexibility to take fast, secure payments no matter how or where they operate.

A safer way to pay

Another challenge that merchants have faced since the onset of the global pandemic is safety. 52% of merchants say they’re worried about the safety of employees and customers
52% of UK business owners worry about the safety of employers and customersLightspeed Payments’ fast and reliable contactless payment solution will ensure a safer experience for everyone—giving both merchants and customers one less thing to worry about.

Manage payments from one place

A fully integrated technology stack is quickly becoming the norm. 94% of business owners believe that integrating payments directly into their operations will save them money and 79% believe it will save them time.
94% UK eCommerce entrepreneurs say integrated ePOS payments software saves them moneyMobile and contactless payments are now the standard in most shops and restaurants. 83% of business owners say they’re using mobile payments.

Lightspeed Payments will integrate directly with Lightspeed ePOS, eliminating many of the hidden costs often associated with external payments providers.

Moreover, an integrated provider makes payment processing faster and lets merchant’s retain full control over their customer data.
83% of UK eCommerce entrepreneurs use mobile payments.

Dedicated support when you need it

It’s no secret that financial management can be a costly and time-consuming process. Seeing that 78% of merchants handle their financials on their own, having support at hand is a key factor when adopting a new payment solution.

78% of UK eCommerce entrepreneurs manage their finances themselves

  • 36% of merchants spend 9 hours or more each week on their financials, whereas 34% of merchants spend between £500-£699 each year on external financial assistance.
  • 34% of merchants said they need more support to prevent fraudulent payments, and 42% said they need more overall support with financial management.
    34% of UK eCommerce entrepreneurs said they need more support preventing payments fraud

Merchants using Lightspeed Payments with their Lightspeed ePOS will have access to free, 24/7 support from an expert team offering chargeback management and fraud assistance.

Robust analytics, enhanced security, and flexibility of payments options.

We’re saving merchants the time and frustration spent juggling reports and analytics, since all payment reports will be at your fingertips (or rather, in your ePOS) with Lightspeed Payments.

Business owners will be able to access valuable customer data with every swipe or tap, providing the business overview they need to make better decisions.

With built-in PCI compliance, merchants won’t need to worry whether or not they’re following the rules, or whether or not their transaction data is safe.

Empowering businesses with Lightspeed Payments

Extending Lightspeed Payments to the UK is yet another step in Lightspeed’s ongoing mission to empower business through technology.

At a time when 41% of merchants have reservations about moving to a physical space, and 29% feel overwhelmed by reopening in a post-COVID economy, tools like Lightspeed Payments can give them the confidence to reopen safely.
29% of UK eCommerce entrepreneurs feel overwhelmed by reopening in a post-COVID economy.
As Lightspeed’s founder and CEO, Dax Dasilva puts it, “Lightspeed Payments empowers customers to have more secure, faster transactions that give them richer data about their business. The United Kingdom has historically seen rapid adoption with new payments solutions, and we’re excited to add new capabilities and flexibility for those merchants.”

Want to know how you update your business’s technology with Lightspeed ePOS? Let’s talk.

*Research was conducted by Lightspeed and OnePoll in March 2021, drawing insights from 300 UK eCommerce business owners


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