Meet Shutterbug: cafe and restaurant by day, cocktail bar by night, and Lightspeed client since 2013. This trendy London hotspot is planted right in the centre of Shoreditch; a Mecca for the new hipster generation, and a hub for friends wanting to relax and socialise. Lightspeed ensures that their experience matches this relaxed vibe.
“ Everything goes way smoother than with normal till software. Stefano Venuti, Chef ”
“At the beginning it can seem a little scary, but after a few minutes of playing around, it becomes really simple. The whole layout is really cool and easy to understand, from orders to payment.”
Chef Stefano Venturi is particularly impressed with the simple, yet functional layout of our software. He explains how inputting order, payments and credits are ‘a breeze’, and new staff can be trained in less than an hour.
As well as welcoming in new clients on a daily basis, Shutterbug wants to stay loyal to the customers who keep coming back. Stefano appreciates being able to create food and bar tabs with ease, so that his customers can relax and enjoy their drinks without worrying about bringing out their wallet each time. He finds that this contributes to the relaxed atmosphere he is trying to create.
Every day in the late afternoon, Shutterbug begins the transformation from cafe to a bar. As more and more guests enter, the energy level rises. This is when the staff really need to speed up their flow and order taking needs to be as smooth as possible. Being able to take out their iPhones instead of waiting for an iPad not only saves them time, but stops customers from being kept waiting, and allows the bar to make a start on much needed post-work drinks, seconds after the customer orders from across the room..